PROFESSIONAL AND BUSINESS SERVICES

Member Services Evaluations:

Membership development, recruiting and retention programs
Members needs and expectations
Professional interest groups
Ethics and privacy issues
Professional development and continuing education programs
Trade shows, conferences, seminars
Digital libraries, databases and membership directories
Communications—publications, newsletters, web sites, portals, intranet site

Industry Studies:

Industry markets size and trend
Competitive analyses
New technologies and applications
User or specifier attitude and utilization surveys